Politica de expediere
SHIPPING & DELIVERY POLICY
Last updated: January 22, 2026
Song Tailor provides digital products only. No physical goods are sold or shipped.
DIGITAL DELIVERY
All Song Tailor products are custom-made digital audio files and are delivered electronically.
Delivery is completed via:
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Email to the address provided at checkout, or
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A secure digital download link
No physical shipping, postal delivery, or courier services are used.
DELIVERY TIMEFRAMES
Our standard delivery timeframe is 3–5 business days.
In many cases, orders may be completed sooner, including next-day delivery, depending on order volume and complexity.
However, delivery will never exceed 5 business days from the start of production.
Delivery timeframes may be affected if:
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Additional clarification is required from the customer
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Incomplete or incorrect information is provided
If clarification is required, the delivery timeframe will pause until the necessary information is received.
CUSTOMER RESPONSIBILITY
You are responsible for:
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Providing a valid and correct email address
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Ensuring all custom details are accurate and complete
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Checking spam or junk folders for delivery emails
Song Tailor is not responsible for delays caused by:
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Incorrect or incomplete customer information
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Failure to respond to clarification requests
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Email delivery issues outside our control
DELIVERY ISSUES
If you have not received your digital product within 5 business days after production has started, please contact us at:
Please include your order number so we can assist you promptly.
NO SHIPPING FEES
As all products are delivered digitally, no shipping or handling fees apply.
This Shipping & Delivery Policy should be read together with our Terms of Service, Refund Policy, and Privacy Policy.